Last updated: 19/07/2026
1. Who we are
Wirevale (“we”, “us”) operates the website at https://www.wirevale.co.uk and the Wirevale Discounts storefront (including this shop and https://discounts.wirevale.co.uk/).
Our online product storefront for domains and hosting is at https://www.wirevale.com. That site may present additional privacy or checkout notices for orders fulfilled through our partners.
2. What this policy covers
This policy explains how we collect, use, and share personal data when you visit Wirevale sites, contact us, enquire about our services, or place an order in Wirevale Discounts.
It does not replace partner, payment, or carrier privacy notices that apply when fulfilment involves those systems.
3. Data we collect
- Identity and contact data — name, email, phone, company name, delivery address
- Enquiry and message data — content of forms, emails, and notes
- Order data — products ordered, order history, and related notes
- Technical data — IP address, browser type, device, pages visited, approximate location
- Cookie data — see our Cookie Policy
We do not intentionally collect special category (sensitive) data.
4. How we use data
We use personal data to respond to enquiries, fulfil orders, operate and secure our websites, improve the shop, meet legal obligations, and prevent fraud or misuse. Where marketing emails are offered, we rely on consent (or soft opt-in where lawful).
5. Sharing data
We may share data with hosting providers, email providers, payment processors, delivery partners, professional advisers, and authorities when required by law. International transfers use appropriate safeguards where required.
6. Retention
We keep personal data only as long as needed for the purposes above, including legal, tax, and dispute periods.
7. Your rights
Under UK GDPR you may have rights to access, rectify, erase, restrict, object, and data portability, and to withdraw consent where processing is consent-based. You may complain to the UK ICO: https://ico.org.uk/
To exercise rights, email: support@wirevale.co.uk
8. Children
Our services are aimed at adults and businesses. We do not knowingly market to children.
9. Changes
We will update this page when our practices change and revise the “Last updated” date.
